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 Fort Worth, Texas 76118 
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Bug Alert – Loop during install of TaxEstimator or DistCopy

There is a known problem with the Visual Basic installer which may affect some systems running Windows versions prior to Windows XP. The symptoms usually are that the installer informs you that some system files need to be updated, asks that you reboot the machine and restart the installation. When restarting the installation, the installer again informs you that some system files need to be updated, asks that you reboot the machine and restart the installation.

Microsoft acknowledges the problem in Knowledge Base article 191096 (http://support.microsoft.com/default.aspx?scid=kb;EN-US;191096) and originally provided a repair tool (mcrepair.exe) to correct the problem. I can no longer locate the repair tool on Microsoft's Web site, but the KB article suggests several approaches to correcting the problem. That should be your preferred method.

IMPORTANT: When the utility prompts you whether you wish to overwrite Newer files, make sure to click YES for each file ( do not select "No" or "No to All" ).

After you run the mcrepair.exe, you should be able to complete the installation process.

This page last updated: 12/28/07
 

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