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| Value Notice FAQ (Frequently Asked Questions) |
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| Every
time I call the phone number on my notice the line is busy.
What other number can I call? |
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The
only appraisers that can help you are answering the phone number
printed on your notice. Only registered appraisers can make value
decisions. People who answer another number cannot help and cannot
transfer the call to the correct group. Keep trying the phone number
on your notice. If the protest deadline date is near and you still
have not been able to contact an appraiser, and you still desire
to do so, you must file a written notice
of protest or file a protest online to protect your right to discuss your situation with
an appraiser (and our right to discuss it with you). |
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| Can
I just come to your office and speak to an appraiser in person? |
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Yes.
Appraisers are available to talk to you on a first-come-first-served
basis. Upon your arrival, you will be asked to take a number and
will be given a form
to fill out that will assist the appraiser in locating the proper
information for your account. Wait time varies, but averages about
15 minutes, depending on the number of people waiting at the time.
Your value will not be changed unless you provide documentation
supporting a different value. The form mentioned above identifies
some of the types of documentation that would be required to support
a value change. |
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| I
applied for an exemption, but the notice doesn't show that it has
been applied to my account. I looked my account up on your Web site
and the exemption isn't there. What's going on? |
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Most
applications are entered on the appraisal record within thirty days
of filing. If you submitted your application six or more weeks ago,
you may want to telephone our Exemptions Division at (817) 284-4063.
Our Web site is updated regularly so check your account periodically
- the exemption will show there soon after it is applied in our
system. |
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| Can
I send e-mail to the webmaster requesting someone to call me back?
If I explain my situation in the e-mail, will the webmaster pass that
to the right appraiser? |
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The
webmaster is certainly sympathetic to your plight. However, the
webmaster cannot act as an intermediary to circumvent the procedures
put in place by the District. The webmaster will gladly answer questions
about the Web site, pass along your requests for exemption applications
and other forms, pass along corrections to the data we have published
about your property on our data
search page, and other such webmasterly duties. |
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| Can
I file my protest via e-mail? |
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No,
nor may you file by fax. The protest must be in writing and hand
delivered or mailed to the Appraisal Review Board offices. You may
read about the process and/or
download
a form to use. The Notice of Protest form printed on the back
of your value notice has been pre-printed and color-coded for your
use and will expedite handling of your protest. |
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| I
purchased my home months ago and the previous owner is still
shown on my account. What's the deal? |
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It
takes at least sixty days from the date a deed is filed until it
can be reflected on the appraisal record. If a conveyance splits
a record, the change will likely take longer. You may also check
the data for your account on our Web site. It will be updated to
reflect changes in ownership soon after they are made in our system.
You will be delivered a notice of appraised value once the deed
has been processed if title was transferred January 1 or earlier.
Otherwise the notice of appraised value will be delivered to the
owner as of January 1. |
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| I
applied for an exemption but it is not reflected on my notice.
Will I get a new notice once the exemption is entered on my
account? |
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No,
but the correct information will be reported to the taxing jurisdictions
this fall. Again, you may check the data for your account on our
Web site. It will be updated to reflect changes in exemption status
soon after they are made in our system. |
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